Applicable Products
Citrix WebHelper for Google chrome can work as invoked mode or Non-invoked mode to access XenApp/XenDesktop resource. The article describes configuration steps for Citrix WebHelper invoked mode. It is essential to have access to back-end application via NetScaler Gateway when Receiver Client Selective Trust (CST) feature is enabled.
- Receiver for HTML5
- Receiver for Chrome
Symptoms or Error
- With Google Chrome OS and Citrix Workspace, delivering a secure and robust solution just got easier. Security, speed and flexibility of Chrome OS Wide variety of Chrome devices for every price point and use case Access to over 2M apps in the Google Play Store Manage multiple user devices from a single software system, including Chrome OS, with.
- After some extensive googling I came across this post on the Google Help forums Explaining how to white-list specific “browser Protocols” in chrome using a windows registry key. As per example I mentioned above this issue became apparent In my company with users using the citrix receiver or citrix workspace app so the registery key below is.
- This is a video tutorial showing students how to INSTALL the Citrix Workspace app into the Chrome browser, and how to REOPEN software in CSUN's VSL using Cit.
- Citrix Workspace app for Chrome The new Citrix Workspace app (formerly known as Citrix Receiver) provides a great user experience — a secure, contextual, and unified workspace — on any device.
Connection to StoreFront/VDA will fail and may show cannot connect to server error or some SSL Certificate error in console logs. One of the reason could be invalid SSL certificate.
Citrix Workspace Chrome Web Store
Applicable Products:
Citrix Receiver for HTML5, Citrix Receiver for Chrome, Citrix Workspace app for Chrome, Citrix workspace app for HTML5
Google Chrome Citrix Workspace App
Solution
Recommended solution: Update the certificates.
Alternatively, you can try this workaround:
Close the Citrix Workspace app for Chrome / Citrix Receiver for Chrome.
Open Chrome browser in your Chromebook.
Visit your site.
It will show some error as below.
Now, open the Citrix Workspace app for Chrome or Citrix Receiver for Chrome and it might allow you to access your StoreFront/VDA.
Citrix Workspace Chrome Extension
Other possible workaround for specific certificate error:
NET::ERR_CERT_WEAK_SIGNATURE_ALGORITHM error
Latest Firefox and Chrome browsers do not support SHA-1 certificate and StoreFront connection fails with error: NET::ERR_CERT_WEAK_SIGNATURE_ALGORITHM
Citrix Receiver for Chrome/HTML5 or Citrix Workspace app for Chrome/HTML5 cannot establish secure connection and session launch will failNET::ERR_CERT_COMMON_NAME_INVALID error
Chrome requires Subject Alternative Name for SHA-2 certificate, without SAN (Subject Alternative Name) in the SHA-2 certificate, the connection will fail with error NET::ERR_CERT_COMMON_NAME_INVALID
Session launch fails with CERT_COMMON_NAME_INVALID(-200) error dialog
Workaround for NET::ERR_CERT_WEAK_SIGNATURE_ALGORITHM and
NET::ERR_CERT_COMMON_NAME_INVALID:Mozilla:
Enable network.websocket.allowInsecureFormHTTPS from about:config
Chrome:
Chrome by default requires SHA2 Certificate with Subject Alternative Names (SAN)
Add the following registry keys at : SoftwarePoliciesGoogleChromeEnableCommonNameFallbackForLocalAnchors – true
(Note: Chrome need SAN by default)EnableSha1ForLocalAnchors – true
(Note: SHA1 is not supported)
Recommended Solution: Use SHA2 certificates with Subject Alternative Names (SAN).Problem Cause:
CTX134123 - Receiver for HTML5 - Unable to Launch Apps Using HTTPS URL
CTX217352 - How to Collect Logs in Receiver for Chrome and Receiver for HTML5
NET::ERR_CERT_SYMANTEC_LEGACY
From Chrome OS version 66 onwards the SSL certificate from Symantec is distrusted. You can go through https://security.googleblog.com/2018/03/distrust-of-symantec-pki-immediate.html to know more about it.
Workaround: Try general workaround mention above.
Recommended Solution: Update SSL certificates.
Citrix Workspace App On Chromebook
Problem Cause
Citrix Workspace In Google Chrome
CTX134123 - Receiver for HTML5 - Unable to Launch Apps Using HTTPS URL
CTX217352 - How to Collect Logs in Receiver for Chrome and Receiver for HTML5